iSixSigma: Say it ain’t so

July 28, 2011 by

The news that Schofield Media has decided to shutter iSixSigma comes as a significant blow to those of us in the process improvement field. Watching iSixSigma falter and recover in recent years has been painful, but its customers and advertisers have hoped for its stability and success, not only because of the services it has provided in the last ten years or so, but also because of what it has represented with respect to communication.

In an environment of fast-paced change and urgent new understandings, communication among quality professionals is essential to progress. If iSixSigma is really gone, as current developments suggest, it is a loss not only to those who advertise on the iSixSigma site and depend on its cutting edge content for thoughtful analysis of current trends and practical advice, but to the quality community at large. Professional perspective is essential to continued growth and improvement for any organization, and iSixSigma has brought important dialogue to the quality community. Those in the industry who face their own challenges with respect to quality of products and processes, and who look to others in the industry to support their efforts to meet these challenges, now find themselves largely on their own–not a good sign for lean innovation and continued improvement.

We at PQ Systems will continue to hope that iSixSigma can once again get to its feet and provide the kind of essential communication that we have depended on for the past several years, filling a critical need in the process improvement field. Without its voice, the silence is deafening.

Stress in the workplace

July 20, 2011 by

David Schwinn

As I was recently going through some old papers, I came across a letter my good friend and fraternity brother, Ron Sparling, and I had sent to the general manager of a General Motors division where another close friend and fraternity brother had worked.

Our brother, Mark Horvath, had died of a heart attack at the age of 39 after nearly a year-long stretch of new, highly stress-related job responsibilities. In our letter, we recognized that a simple cause-and-effect relationship between the stress and his death was, of course, impossible to establish. We also acknowledged that the problem was not unique to his division or to General Motors. We did, however, suggest that stress can affect health in a negative way and asked the general manager to look into that issue and try to reduce the job-related stress in his division.

I don’t think things have changed much over those many years. As a matter of fact, they may have gotten worse, at least in the U.S. That is certainly what I read about and hear from people who currently hold the kinds of jobs I held in those days. Many of my friends and colleagues, especially those in the for-profit world, speak of their 24-7 world where they continually must seek to balance their lives and health with the continually increasing demands put upon them. They speak of walking a razor’s edge between the risks of losing their jobs and of losing their lives and their families.

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Hot? Look at these records.

July 14, 2011 by

You may think July is hot where you are, but look at these record-high temperatures throughout the world in this CHARTrunner chart. Send us a data source with your suggestion, and we’ll show you how a CHARTrunner chart can clarify information.

Click to enlarge

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Visit us in the Steel City at ASQ’s World Conference on Quality and Improvement

May 10, 2011 by

Join us in Pittsburgh next week at Booth #613 for ASQ’s World Conference on Quality and Improvement. You’ll find us in Exhibit Hall A at the David L. Lawrence Convention Center from Sunday evening (May 15) through Tuesday (May 17).

If you haven’t registered yet for the conference, on-site registration will begin Sunday morning near Exhibit Hall A on the second floor of the convention center.

Watch for us—we’ll look forward to seeing you!

What team has won the most NCAA men’s basketball championships?

April 5, 2011 by

The University of Connecticut men’s basketball team is the 2011 NCAA men’s basketball champion! Congratulations to the Huskies on their 53-41 victory over the Butler University Bulldogs last night.

This win brought this question to our minds: ‘Which men’s basketball team has won the most NCAA championships?’ See the CHARTrunner chart below for the answer to that question.

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The answer to last week’s question

April 4, 2011 by

The answer to last week’s question is (drumroll please):

Other than this year, only two other years have had no number 1 seeds advance to the Final Four (1980 and 2006).

Final Four Trivia

March 31, 2011 by

No number one seeds advanced to this year’s Final Four in the NCAA men’s basketball tournament which is leaving many sports fans wondering if the bracket selection process has room to improve. (Perhaps they should use a flow chart to reassess their process and address some of these issues?) The last time all number one seeds made it to the Final Four was in 2008. How many times, including this season, have no number one seeds advanced to the Final Four?

Comment below with your guesses and we’ll reveal the correct answer on Monday, April 4th.

Rooting for the underdog?

March 24, 2011 by

Sixteen teams have made it through to the next round of the 2011 NCAA Men’s basketball tournament and among the teams are a few underdogs. (You know you love them!)

The CHARTrunner chart below shows the lowest seeds to ever make it to the Sweet 16. (Source: NCAA.org)

Which team is your favorite underdog this year?

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Who made the cut again and again…

March 16, 2011 by

We’re celebrating the NCAA Men’s basketball tournament with some historical statistics directly from NCAA.org.

The following chart is a list of the top 25 universities who have the highest all-time #1 seed placements at the start of the tournament.

Which team are you rooting on to win the 2011 NCAA Men’s basketball tournament?

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GAGEpack printer issue

March 1, 2011 by

David Shattuck

Shortly after GAGEpack 9.0 was released last fall, we began to get calls from users who were having trouble printing labels after upgrading to the new version. Naturally, our GAGEpack development team grew concerned, and launched an investigation to track down the problem and resolve it. Our findings surprised us.

After talking with users who were experiencing these problems and doing a hefty bit of testing internally, we were eventually able to isolate the trouble to those systems that were using all three of these components: GAGEpack 9.0, Windows XP, and Brother printers. Any user running a different version of GAGEpack, a different version of Windows, or a different type of printer would have no label problems at all.

This was an extremely peculiar conclusion, because we knew that each of those three components will work correctly on its own or combined with just one of the others. If GAGEpack 9.0 works fine with Windows XP and it works fine with a Brother printer, why do we see problems when GAGEpack 9.0 tries to work with both Windows XP and a Brother printer at the same time? It was quite a mystery.  Our tech sleuths were all over it.

As it turns out, the trouble lies with the drivers that Brother has published to enable their printers to communicate with Windows XP. These drivers were last updated in March 2002. In software terms, they are ancient. This was not a problem in GAGEpack 8.5 because every version of GAGEpack released since the early 1990s had been written in Microsoft’s VB6 programming language. However, VB6 has been officially unsupported as a software development language since March 2008. GAGEpack 9.0 is written in the new VB.net, which was extremely young and not commonly used the last time the Brother Windows XP printer drivers were updated.

Windows XP is going to be around until at least April 2014, and we hope that Brother will update its antiquated drivers before then. In the meantime, if you are a GAGEpack 9.0 user struggling with this problem, we offer two solutions. The first option is to upgrade your operating system to a newer version of Windows. Windows Vista and Windows 7 both work great with the label printing. If you decide to go that route, I recommend Windows 7, for reasons far too numerous to discuss here. The second option is to replace your label printer. During our testing on this issue, we purchased a Dymo printer to replace the Brother p-touch that we’ve been using for many years. The new Dymo hasn’t given us any trouble.

Based on these findings, we’re recommending non-Brother printers to our customers who may be in the market for replacement printers.


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