Like control charts? Wait ‘til you see this video…

If you’ve forgotten what control charts are and why they’re important, this three-minute video will remind you how this critical tool can help you demonstrate proof of quality performance, whether you produce a service or a product.

In a heartbeat, you’ll understand the difference between special cause variation and common cause variation—and you’ll learn what to do about it and how data speaks to you about managing your processes.

You may want to show this short, just-released, snappy video to your boss:
http://www.youtube.com/pqsystems

The difference between run charts and control charts

Steve DaumA customer recently asked one of our support representatives the following questions: What is the difference between a run chart and a control chart? And when should I use one vs. the other? These are great questions because they allow us to highlight some of the benefits of control charts.

When you create any chart, you are typically trying to answer a question. For example, you might be asking, “Has my process improved?” or, “Has my process gotten worse?”  You might be asking, “How is the process running today compared to yesterday?” Before you decide on using a run chart or a control chart, consider the type of question you want to answer.

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Software tip: Software pricing based on usage

Steve Daum

For 20+ years we have been selling our software based on a per-workstation license. The idea is that for each computer where the software is installed, the user must purchase one license. This has worked well and we will continue to offer this option into the future.

One of the trends we are watching is software licensing based on how much it is used. There are different usage-based pricing models but most of them tie the price to how many people use the software rather than the number of computers where it is installed. In the past, the technology for managing this type of license added complexity to the installation and deployment experience. With networks, the internet, and new license tools, the usage-based license model is becoming more appealing.

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Software tip: Direct data in SQCpack

Scott JohnsonI recently received a call from Tom who was keying gage data into SQCpack through a keyboard. Tom called because his company was interested in reducing the amount of time that it was taking to get their data into SQCpack. I learned that he was writing down the readings, walking across the plant to the PC, then typing the numbers into SQCpack. There were multiple ways to make their data entry more efficient.

First, I suggested moving the computer to the production area. This was not an option as this PC was in use by the supervisor and could not be moved. My next suggestion was to purchase another PC. This solution was also denied due to the cost. Eventually, the company agreed to move an unused PC from an old production area to the current production area. This move alone saved them a great deal of time.

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Upcoming SQCpack training

Alison NelsonWe’re holding a 75-minute webinar, Understanding your processes using SQCpack, this Thursday, February 19th at 11:00am ET. This is the final session in a three-part SQCpack webinar series that teaches tips and techniques to enhance your software use.

Participants will learn how to interpret the following SPC charts:

  • X-bar and range
  • Individual and moving range
  • p- and c-charts
  • Attributes charts
  • Control limit options
  • Special causes and notes
  • Chart annotation Control limits Histogram options
  • Cpk, Cp
  • Ppk, Pp
  • Dpm Control chart selection Out-of-control tests

We hope all of you SQCpack users can join us for this event!

Upcoming SQCpack training

Alison NelsonWe’re holding the second session in a three-part SQCpack webinar series, SQCpack Unwrapped, this Thursday, February 5th at 11:00am ET.

This 75-minute webinar delves even deeper into the SPC tools that SQCpack has to offer such as:

1) Audit trail report
2) Choice lists
3) Named control charts with filters
4) Cpk report
5) Chart titles
6) Control chart annotation
7) Chart workspaces

We hope all of you SQCpack users can join us for this event!