David Schwinn writes about putting storytelling to good use to reinforce Six Sigma processes and tools.
David Schwinn recalls his long professional and personal association with Mike Cleary, who died very suddenly last month.
David Schwinn reflects on kindness, appreciation, happiness, even in our Six Sigma efforts.
David Schwinn reflects on the power of the inspiration that can be garnered from interaction among people who are doing good work in the world. In Six Sigma efforts, purpose may be more important than the “how” of what is done, he suggests.
This month, David Schwinn reflects on the application of Deming’s point number 13 to expanding forms of learning that have become available through technology.
This month’s column reflects on Angeles Arrien.
This month’s column is about a recent trip to New York City and what I learned along the way. About a month ago, we attended the National Band and Orchestra festival at Carnegie Hall. The high school orchestra our granddaughter, Claire, plays in was invited to play there and we were not about to miss that event! The first stop along the way speaks to improvement and excellence in a way that is consistent with our approach to Six Sigma.
After a frustrating restaurant experience, David Schwinn attributes poor customer service to a failure to see opportunities for improvement.
Recalling Pete Seeger and others, David Schwinn addresses the need for courage to speak up about things that matter.
David remembers Thomas Berry, one of the most eminent cultural historians of our time.