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GAGEpack 12 is ready! A handy dashboard, enhanced color coding for columns, and a timesaving archive system are among features of the newest version of this bestselling software solution, released this month.

3-D printing: Assuring quality in 3-D metal output is a quest at Lawrence Livermore National Lab.

New ISO standards: ISO 9001:2015 has been published—the first major revision of the standard for quality management since 2000.

Food safety grant: The FDA will provide funding for training and technical assistance in implementing the Food Safety Modernization Act through regional centers.

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Recalls: January consumer product recalls ranged from bodysuits to bikes and hoverboards. Safety is a primary concern, though product quality is called into question as well. Check on recalled products.

Conference in southwest: ASQ’s annual two-day Lean and Six Sigma Conference will open in Phoenix on February 29. Registration is open now for the event.

Healthcare conference: It’s not too early to register for the May 11-12 National Quality Summit, sponsored by the National Association for Healthcare Quality (NAHQ).

Quality management: This document from ISO outlines eight principles of quality management that are listed in ISO 9000:2005, Quality management systems – Fundamentals and vocabulary.

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Statistics you can use: Know the difference between tolerance intervals and confidence interval? Donald Wheeler explains.

Egg quality: Wendy’s has committed to 100 percent use of cage-free eggs by 2020.

Learning opportunities: PQ Systems will host seminars in Dayton and Waukesha, WI in upcoming months, as well as webinars to support use of PQ Systems software solutions.

Future of quality study: Every three years, ASQ publishes a study on the future of quality that offers a series of essays, many from experts outside the field of quality.

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Winner! The winner of our November National Quality Month promotion is Chris Galloway of Micro Metals (Jamestown, TN). He will receive a PQ Systems prize package with our congratulations.

ISO revisions: Download a copy of ISO9001:2015 for a comparison to ISO 9001:2008.

Baldrige examiners needed: Baldrige Performance Excellence Program (BPEP) is seeking applicants for the Malcolm Baldrige National Quality Award Board of Examiners for the 2016 award cycle. Application forms are available online and will be accepted until January 7, 2016.

Healthcare rankings: Mayo Clinic is at the top of the Gartner Healthcare Supply Chain Top 25, which recognizes companies across the healthcare value chain that demonstrate leadership in improving patient care and lowering costs.

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Standards conference: The International Conference on Quality Standards, with a theme of Enhancing Customer Experience Through Standards Implementation, takes place November 9-10 in Indianapolis.

Surveying cable quality: American Customer Satisfaction Index (ACSI) of communications industries ranks cable providers.

Worst companies: Consumerist ranks the companies that are at the bottom of the quality and service index.

Quality and transparency: Could a quality management system’s transparency have prevented Volkswagen’s disaster?

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Lean for patient care? Researchers at Penn State Hershey Children’s Hospital conducted a study applying lean technology to streamline healthcare and reduce the numbers of patients that must be turned away.

Upcoming opportunities: PQ Systems will be exhibiting at AMTS (Advance Manufacturing Technology Show) October 21-22 at the Dayton Airport Expo Center in Dayton, OH. Please stop by and visit us at booth #505. The Quality Show will take place October 27-29 in Rosemont, IL. We invite you to visit PQ Systems at booth #716. You can register as our guest using the FREE code VIP716 through October 16.

Big data and statistics: Cool ideas in applied statistics that are really relevant for big data analysis.

Quality failures in supply chain: An investigation into the warehouse operation by means of an audit might very well have mitigated, or even prevented, the effects of the explosions at Tianjin, China.

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Conferences coming up: The AIAG annual Quality Summit will take place in Novi, MI, September 22-23, with a focus on the consumer experience. Visit PQ Systems’ booth in the exhibit hall (#23). In addition, the annual fall conference of the Deming Institute will take place in Ames, IA ,September 18-20, and the Canadian Quality Congress is scheduled September 28-29 in Edmonton, Alberta.

Reducing food waste: The Consumer Goods Forum board of directors has agreed on a food waste resolution to prevent food waste; cut per capita global food waste at the consumer level in half; and reduce food losses along production and supply chains.

Track product recalls: Check recalls for consumer products from lawn mowers to nut choppers that have been recalled by the Consumer Product Safety Commission in 2015.

While the terminology may be updated, design thinking rests on the foundation principles established in process control, including the PDSA cycle for improvement and tools for problem solving (see page 21).

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ISO update: Management system standard ISO 9001 is in the final revision process. ISO member countries have 2 months to form a national position and vote on the latest draft of the standard before the 9 September deadline.

Service quality: Register now for ASQ’s 24th Annual Service Quality Conference in Orlando, September 28 and 29.

Survey: Contribute to worldwide quality research by participating in this survey.

Quality reading opportunity: Order your copy of The Transformative Workplace: Growing People, Purpose, Prosperity, and Peace by Carole and David Schwinn for interviews with highly successful workplace leaders all over the world.

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Analytics and intelligence: Here are ten business intelligence trends you will want to consider in a changing business environment.

Golf analyzed: Davis Balestracci uses golf statistics to demonstrate how information is gleaned from data.

Quality as competitive edge: In the race for manufacturing success, Dan Slater says, quality is more important than productivity, even as the industry watches man-hours data.

Korean car brands top quality list: A J.D. Power study shows Japanese autos falling behind Kia and Hyundai models.

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Healthcare data: Facebook ratings for hospitals’ quality of care give accurate picture of readmission rates.

Big data and retail: Monitoring customer data, from transactions and demographics to social media posts, has become big business. A huge volume of detailed data is available for analysis.

Quality and change management: The full value of any improvement initiative is realized only when it is complemented by a robust change management strategy to effectively manage the people side of the change throughout the course of improvement cycle.

New release: SQCpack is an easy and scalable SPC solution that includes all the tools you need to comply with critical quality standards, reduce variability, improve profitability, and reduce costs. Test-drive the newest release for 14 days.