Are fakes better quality? Many Chinese-made counterfeit products are now of “better quality” than the genuine article, the founder of e-commerce giant Alibaba has said.
American car quality: Domestic automotive manufacturers have won more Total Quality Awards than their foreign competitors.
Keys to selecting gage software: See Steve Daum’s article listing keys to selecting the right gage management product in the June issue of Quality.
Uses of charts: Donald J. Wheeler discusses the ways in which process behavior charts are used as “report cards.”