ISO update: Management system standard ISO 9001 is in the final revision process. ISO member countries have 2 months to form a national position and vote on the latest draft of the standard before the 9 September deadline.
Service quality: Register now for ASQ’s 24th Annual Service Quality Conference in Orlando, September 28 and 29.
Survey: Contribute to worldwide quality research by participating in this survey.
Quality reading opportunity: Order your copy of The Transformative Workplace: Growing People, Purpose, Prosperity, and Peace by Carole and David Schwinn for interviews with highly successful workplace leaders all over the world.