Bytes and pieces: News you can use

Healthcare data: Facebook ratings for hospitals’ quality of care give accurate picture of readmission rates.

Big data and retail: Monitoring customer data, from transactions and demographics to social media posts, has become big business. A huge volume of detailed data is available for analysis.

Quality and change management: The full value of any improvement initiative is realized only when it is complemented by a robust change management strategy to effectively manage the people side of the change throughout the course of improvement cycle.

New release: SQCpack is an easy and scalable SPC solution that includes all the tools you need to comply with critical quality standards, reduce variability, improve profitability, and reduce costs. Test-drive the newest release for 14 days.