Reader survey: Technical support

Technical support is a key factor in overall customer satisfaction. How would you characterize your experience with technical support for consumer-based electronic devices you have purchased? Plus, see the results of last month’s poll.

Here’s a reader survey question for May: How would you characterize your experience with technical support for consumer-based electronic devices you have purchased? Let us know by May 25 so we can include your response in next month’s chart. The tech support response was:






Thank you for participating in our survey!

How do you protect your critical data?

Last month, we asked how you protect critical data in your organization. Here are the results of your responses.