Archive for December, 2009

Upcoming articles in this month’s Quality eLine

December 7, 2009

Alison Nelson

We’ve just wrapped up the latest edition of Quality eLine, our monthly e-newsletter that gives you industry news, case studies, and product tips you can use to enrich your software use. Here is what you’ll see in this month’s issue:

  • An improved improvement chart: Minding the straight and narrow
  • Quality Quiz: Another quiz from Professor Cleary—and last month’s winners!
  • Data in everyday life: Christmas trees

We’ll be sending the newsletter out tomorrow morning, so if you’re not a subscriber yet, subscribe now to receive your free copy.

We’ll be sending it out later today, so if you’re not a subscriber yet, subscribe now to receive your free copy.

Posted in Miscellaneous | Leave a Comment »

The difference between run charts and control charts

December 3, 2009

Steve Daum

A customer recently asked one of our support representatives the following questions: What is the difference between a run chart and a control chart? And when should I use one vs. the other? These are great questions because they allow us to highlight some of the benefits of control charts.

When you create any chart, you are typically trying to answer a question. For example, you might be asking, “Has my process improved?” or, “Has my process gotten worse?”  You might be asking, “How is the process running today compared to yesterday?” Before you decide on using a run chart or a control chart, consider the type of question you want to answer.

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Posted in CHARTrunner, SQCpack, Software | Leave a Comment »

Meet me in Orlando: PQ Systems at IHI 21st Annual National Forum

December 1, 2009

Mike Cleary

If you’re headed to Orlando, Florida next week (Monday, December 7th-Wednesday, December 9th) for the 21st Annual National Forum on Quality Improvement in Health Care, watch for me in the PQ Systems booth #801 in the exhibit area. I look forward to greeting you myself, showing you some of our newest products, and hearing about what you’re up to with your CQI efforts. I’ll also have demos of our process behavior charting software available.

Seeing familiar faces and making new friends in the quality world are highlights of the conference experience for me. See you there!

Posted in Miscellaneous | Leave a Comment »