Archive for May, 2009

Stats Tip: A run of 6? or 7?

May 28, 2009

Matt Savage

A CHARTrunner customer in the UK recently contacted me to ask why her control chart was not flagged with an out-of-control condition.

Specifically, note the run down of points in her chart. I replied that the out-of-control test that she defined is looking for seven consecutive samples that are decreasing. I agree that a run of points exists;  however, my assertion is that there are six consecutively decreasing points.

She counts seven consecutively decreasing points. How many consecutively decreasing points do you count on the chart above?

I used an analogy to explain. When one counts steps in a staircase, the initial starting point (the base or landing) is not counted as a step; the first step up is an increasing step if one is going up (and the first step below the top is a decreasing step if descending), but the beginning point is really just a beginning. It is not considered to be increasing or decreasing. The stair could also be an ending step, if one is descending, but it in itself, is neither increasing nor decreasing. Comparatively, I am not aware of a method to identify a point as both increasing and decreasing.

I also pointed to a well respected text by Acheson J. Duncan’s “Quality Control and Industrial Statistics,” Fifth Edition. In this book, he states (page 429) “… Thus in the series 5, 4, 6, 8, 10, 12, 11, there is a run up (increasing) of 4, since there are four increases in a row. Likewise, 7, 10, 8, 6, 5, 4, 3, 2, 4 illustrates a run down of 6.”

I’m interested in your thoughts. When a run up or down exists, where do you begin to count the number of consecutively increasing or decreasing values in the run?

CHARTrunner-m: Your SPC watchdog

May 20, 2009

New hospital accreditation organization approved by CMS

May 19, 2009

Peter Griffith

Last week at the OAHQ annual conference I learned that the U.S. Centers for Medicare and Medicaid Services (CMS) has approved the first new hospital accreditation organization in more than 30 years.

The reason this is important is that Medicare’s accreditation of hospitals is critical to their payment of claims. This annual process can determine compliance with Medicare Conditions of Participation quickly rendering this payment system more efficient and faster.

The recently approved accrediting program is known as the National Integrated Accreditation for Healthcare Organizations (NIAHO) by DNV Healthcare. DNV Healthcare joins the Joint Commission and the American Osteopathic Association as the only national hospital accreditors approved by CMS.

The NIAHO standard specifies the requirements for a quality management system as “Measurement, monitoring and analysis of processes throughout the organization require established measures that have the ability to detect variation, identify problem processes, identify both positive and negative outcomes, and effectiveness of actions taken to improve performance and/or reduce risks. . . “

Here at PQ, we support healthcare organizations in their accreditation processes by providing process improvement charting software and services.

Learn more about DNV Healthcare’s approval.

Meet me in Minneapolis: PQ Systems at ASQ’s World Conference on Quality

May 12, 2009

Mike Cleary

If you’re headed to Minneapolis next week for ASQ’s World Conference on Quality, watch for us in the PQ Systems booth #807 in the exhibit area. I’ll look forward to greeting you myself, showing you some of our newest products, and hearing about what you’re up to with quality and process improvement.

Seeing familiar faces and making new friends in the quality world are highlights of the conference experience for me. See you there!

Heading to OAHQ? Stop and see us!

May 8, 2009

Peter Griffith

Next Thursday, May 14th, I’ll be near Columbus, Ohio attending the Ohio Association for Healthcare Quality annual state conference. If you are planning on attending this healthcare process improvement event, please stop by and say ‘hello’. I’ll also have demos of our process behavior charting software available.

PQ Systems is a long-time supporter of this important conference. We’re looking forward to hearing from our users.

Upcoming articles in this month’s Quality eLine

May 7, 2009

Alison Nelson

As usual, we’ve been working hard on wrapping up the latest edition of Quality eLine, our monthly e-newsletter that gives you industry news, case studies, and product tips you can use to enrich your software use. Here is what you’ll see in this month’s issue:

  • Check it out: Using check sheets to improve data analysis.
  • Quality Quiz: Another quiz from Professor Cleary—and last month’s winners!
  • Data in everyday life: Chart compares teachers salaries
  • Six Sigma and more: If time is money, why is so much of it wasted?

We’ll be sending it out next Tuesday, so if you’re not a subscriber yet, subscribe now to receive your free copy.

Stats Tip: Control limits need to be calculated using the correct method

May 1, 2009

Matt Savage

I often tell others that a control chart is one of the most effective and easy-to-use quality tools. Some argue that experimental design is more effective. Maybe so, but can you teach a novice experimental design as quickly as you can teach him a control chart?

A control chart is a simple tool that works well for many applications. One key component of a control chart is the control limits. Without control limits, you don’t have much … unless, of course, you like run charts. So if the control limits are such a key part to a control chart, why do so many problems and questions exist related to control limits?

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