I regularly follow Quality Digest articles and videos and have come to really enjoy the material written by Mike Micklewright. His material is not just educational, it is usually presented in an entertaining fashion. Hey, if you can make quality information a little entertaining, then you have some talent! You can see many of his articles directly from the Quality Digest site once you enter Mike’s name in the search engine at http://www.qualitydigest.com/.
For example, in this video, http://www.qualitydigest.com/inside/quality-insider-video/viewpoint-mike-micklewright.html, Mike shares his opinions on the new ISO 9001:2008 standard. If your company is ISO registered or you are interested in more information about the standard, there are many sources of information on the web. Google gave me more than I could have anticipated. Yet in this short video, Mike Micklewright examines the eight quality management principles and what the editors did or more to his point, what they did not do, with the standard.
Mike owns his own company, Quality Quest, and if you are interested in more of his material, Google his name or visit http://www.mikemick.com/. What helpful quality resources do you follow online?