I recently received an e-mail from SPC Press about a new book Donald Wheeler wrote, Twenty Things You Need to Know. Don has written many books on SPC, measurement systems analysis, Six Sigma, and other quality topics.
Although I have not yet read Twenty Things You Need to Know, I can tell you that his other books (such as Understanding Statistical Process Control and Understanding Variation) are worth reading. Okay, they don’t exactly read like a good novel that you can’t put down, but they serve as outstanding quality statistics reference sources.
If you are interested in his new book, you might want to look at an excerpt which is available through this link: http://www.spcpress.com/pdf/three_questions.pdf
In this excerpt, Wheeler states
“…these three questions define the essence of how to get things done.”