Quality quiz (May 2016): A classic quiz from Professor Cleary—and April’s quiz winners!

Mike ClearyWinners of last month’s quiz and a copy of Practical Tools for Continuous Improvement: Volume 1 are Marty Franck Usher (Precision Mfg., OR); Yijun Zhu (Rose-Hulman, IN); and Dianna Roberts (Honda Precision Parts, GA). Congratulations! For this month’s quiz, and a chance to win a copy of Practical Tools for Continuous Improvement: Volume 1, submit your response by May 31.

To celebrate the life and work of Professor Cleary, we are featuring a classic quiz from our archives.

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Bytes and pieces: News you can use

Safe food transport: The FDA Food Safety Modernization Act (FSMA) rule on Sanitary Transportation of Human and Animal Food is now final, protecting foods from farm to table by keeping them safe from contamination during transportation.

3-D printing saves production costs: Company has halved production costs for direct manufacturing customers in automotive and aerospace with 3D production.

Five “Whys” still apply: Asking the right questions is important; these might include “What?” as well as “Why?”

Deming interview: Check out this rare 1984 full-length interview with W. Edwards Deming, part of the “Transformation of American Industry” project developed by Michael J. Cleary, Ph.D., and David and Carole Schwinn.

PQ at ASQ conference: Stop by the PQ Systems booth #716 in the exhibit area during the World Conference on Quality and Improvement, May 16-18 in Milwaukee.

Why do quality systems fail? Five factors that contribute to likely recalls

Barb ClearyWhen giant companies known for the quality of their products and services find themselves suddenly in the news with massive recall efforts—think Volkswagen, Toyota, John Deere, Craftsman, Chipotle, and others—the question arises: “What went wrong?”

Before jumping to the conclusion that quality systems really don’t work (so why bother?), one must look to some of the reasons that established improvement efforts may fail.

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The Masters: A stable or unstable tradition?

Beth SavageThe 2016 Masters Tournament is in the history books. Jordan Spieth had what some are calling an epic meltdown on the final 9 holes of the tournament and, in a come-from-behind victory, Danny Willett earned the green jacket. The tournament is touted as a tradition unlike any other.™  Edge-of-your seat drama aside, does this tradition actually represent a stable process?

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